Microsoft Network / Helpdesk Technician

Schaumburg, IL Porter Lee Corporation


$32,000 to $42,000 Annually


Benefits Offered

Medical, Dental, 401K


Employment Type


We are seeking a Microsoft Network / Helpdesk Technician to join our team!

Porter Lee Corporation Summary:

Porter Lee Corporation (PLC) is an established and growing Chicago area based software firm. We focus on servicing Law Enforcement agencies across the country and internationally. We provide services and solutions that involve design, implementation, and maintenance of information technology infrastructures.

PLC offers its employees a challenging work environment, emphasizing technical support, project management and provides competitive compensation and progressive workplace policies. PLC believes that teamwork is essential to successfully supporting our clients and expects all staff members to contribute.

We are looking for a well-rounded IT professional with experience in supporting an entire network to help support our growing staff. This is a great opportunity for an IT professional to gain a sizeable amount of experience quickly in many new environments. This position will offer a tremendous opportunity to grow professionally with an expanding company. This is an office based position (not a field support position), where majority of your time will be spent interfacing with staff, with occasional dispatch for onsite support needs.

The ideal candidate will show at least 1 to 3 years of IT infrastructure maintenance and support. Preferred skills include experience with administration and support of various Microsoft Server and Desktop Operating Systems, Exchange, Terminal Server (RDS), Anti-Virus solutions, Backup solutions, Office 365, VoIP. Candidates will be able to demonstrate their knowledge in these areas plus general knowledge of routing, switching, and desktop support.

Reliable auto transportation is required. While we have a business casual dress policy, candidates must present themselves professionally. Excellent verbal and written communication skills as well as an ability to manage multiple priorities must be demonstrated to be a successful candidate for this position.

Full background checks will be completed, with consent, on all successful candidates before an employment offer can be extended.

PLC Offers:

·         Competitive compensation package

·         Bonus opportunities

·         Continuing training

·         401K retirement program with company matching up to 4%

·         Medical and dental insurance

·         Mileage reimbursement


·         Manage numerous aspects of servers, networking equipment, and security solutions

·         Troubleshoot network & system issues

·         Monitor active network and server infrastructure

·         Perform routine preventative maintenance on equipment

·         Administer network security measures to prevent system interruptions or breaches

·         Execute sensitive data backup and restoration procedures

·         Document all technical procedures and user guides


·         Previous experience as a network or systems technician, helpdesk experience preferred

·         Knowledge of TCP/IP and data protocols

·         Ability to prioritize and multitask

·         Deadline and detail-oriented

·         Strong troubleshooting and critical thinking skills

·         Experience with MS SQL and Oracle preferred

Apply Today